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Online Safety

We get it. You want to bank on the go, but you also want to protect yourself. We’ve got your back.

 

STAY SAFE WHILE BANKING ONLINE

We take pride in making banking easy for you with our online and mobile tools.
We provide the high levels of digital banking security, but there are extra measures you should take to yourself safe.

Safety Steps

One of the most important things you can do bank safely online is to monitor your accounts often.

  • Contact us if you see a red flag. If you notice a strange charge or unusual activity, contact us immediately.

  • Set up alerts. At Ameris, we provide account alerts and text messages to send balance alerts right to your cell phone. Take advantage of these features so you can rest assured.

Even if you think your bank is sending you an email, it’s still best to proceed with caution.

  • Know the facts. Ameris Bank will send unsolicited emails or text messages asking for account or other confidential information.

  • Don’t click. Even if you think you received an email that appears to be from Ameris Bank, it’s best to go directly to your online banking page and access your account, rather than clicking on the link in the email.

  • Visit our resources. Read more about spotting phishing emails.

 

Passwords are designed to protect our information, but we must also protect our passwords!

  • Do not share your account or login information with anyone. Ameris Bank will never call or send unsolicited emails or text messages asking for account or other confidential information. If you receive communication that appears to be from Ameris Bank asking for confidential information, such as a password, contact our Customer Service Center at 866-616-6020 immediately.

  • Use strong, complex passwords. Passwords should contain a mix of alpha/numeric characters and uppercase and lowercase letters. Avoid obvious passwords or PINs such as your zip code, birth date or social security number. Don't use the same password for every account. Watch our video to learn more about creating strong passwords.  

  • Change your passwords frequently. By changing your password frequently, we recommend every 30 to 60 days, you can better protect your online accounts from hackers.

 

We can connect to wireless networks from relatively anywhere. While this is certainly convenient, it is not always safe.

  • Secure your home internet connection. Always protect your home wireless network with a password.

  • Avoid public, unsecured Wi-Fi hotspots. Set your phone so that it does not automatically connect to a wireless network. This will prevent you from accidentally exposing private/confidential information because you might assume you are on a secure network when in fact you are not.

 

REPORTING SUSPICIOUS ACTIVITY

 

Lost/Stolen Debit/Credit Card: 

Call 800-236-2442 to report a lost or stolen Ameris Bank Debit Card. Call 877-334-0460 and select option 2 to report a lost or stolen Ameris Bank Credit Card.

Suspicious Email/Possible Fraudulent Activity:

Contact Ameris Bank at 866-616-6020 and file a customer complaint with the FTC. If you believe your personal information has been compromised, immediately contact Ameris Bank.