Customer Support FAQs
##### U.S. Dollars (USD)
SWIFT Code: AERIUS33
Beneficiary Bank Name:\*\* Ameris Bank Beneficiary Bank Address\*\*: 3500 Piedmont Rd. NE Atlanta, GA 30305
**Beneficiary Name** **Beneficiary Account**
##### Non-U.S. Dollars (Foreign Currencies)
**SWIFT Code**: WFBIUS6WFFX
**Beneficiary Bank Name:** Wells Fargo Bank
**Beneficiary Bank Address:** 420 Montgomery Street, San Francisco, CA 94104-1207 USA
**Beneficiary Name:** Ameris
**Beneficiary Account:** 4978401370
**Originator to Beneficiary/Special Instructions** **Ultimate Beneficiary's Name \& Account Number**
If you need to change your contact information, login to Online Banking, click "More", then "Settings and Security", then "Contact Information".
To change your phone number, you can login to online banking, click "More", then "Settings and Security", then "Contact Information".
To reactivate your account, please visit your nearest branch or call our Customer Service Center at 866-616-6020.
To keep your account secure, please visit your nearest branch or call our Customer Service Center at 866-616-6020 to update your account contact or owner information.
If your Ameris Bank debit card is stolen, please call 800-236-2442 immediately. Also, call our Customer Service Team at 866-616-6020 for account and fraud assistance. Once your debit card or account is closed no further activity can take place.
Occasionally, your card may be blocked due to a suspicious transaction to protect your account. You should receive an email and/or text message to confirm the transaction. Confirming the transaction will reactivate your card. If you are still having trouble with your card, or did not receive these messages, call our Customer Service Center at 866-616-6020.
Log in to Online Banking or the Ameirs Bank Mobile Banking App. Then click "More", then "Document center" then Tax Documents.
If you haven't signed up for electronic tax documents, your documents will be mailed by Jaunuary 31.
Unfortunately, once a merchant or business has an authorization on your Ameris Bank Debit Card, it cannot be stopped. To dispute a transaction(s), please call us at 866-616-6020. You can also visit your local branch to complete the necessary paperwork.
We understand the current government shutdown may affect some of our customers. Our team is actively monitoring the situation and exploring ways to support those impacted. We will provide updates as they become available.
Call us at 866.616.6020 or email us at [email protected] and we will be happy to answer any additional questions you may have.
Customer Service Center representatives are available to assist:
Monday – Thursday: 8:30 a.m. – 6:00 p.m. (ET) Friday: 8:30 a.m. – 7:00 p.m. (ET) Saturday: 8:30 a.m. – 1:00 p.m. (ET)
Select Locations from the menu, enter your current location then select ATM. The resulting map or list displays up to 10 of the nearest ATM locations.
Select Locations from the menu, enter your current location then select branch. The resulting map or list displays up to 10 of the nearest branch locations.
Ameris Bank does not exchange foreign currency but will order foreign currency upon request. For specifics regarding this service, please contact your local branch.
Ameris Bank's routing number is 061201754.
To open a safe deposit box, please contact your local branch.
If you have signed up for online documents, log in to online banking, click more, document center, then tax documents. 1099 forms are mailed by January 31 for the previous year. If you need a replacement copy, please contact us.
Ameris bank offers coin counting services for non-commercial customers at select branches. If you need commercial coin counting services, contact your local branch to discuss our Treasury Services options.
You can find all open Ameris Bank positions on our careers page.
If you are a business customer who has signed up for online wire access, log in to business online banking to get started. If you are interested in online wire access, contact your local branch.
Consumers and businesses that have not set up online wire access must visit a branch. We take your account security seriously and therefore, cannot accept wire requests via phone, email or fax.
For outgoing wires:
Consumers should check with the recipient to confirm if the wire has been received and processed by their bank.
Business e-Banking customers with online wire access can view a wire's status.
* Log in to online banking
* Click on Transfers and Payments, then wire, then view completed wires.
* Click on the account number and select the date and click "generate report."
* Outgoing wires will be displayed. Then click on the account and the wire will be displayed. Under reference number, the IMAD or FX contract number will be displayed confirming the wire has been sent.
For incoming wires, check your account transaction history for the wire credit.
We surely don't want to see you go, but we understand circumstances change. If you need to close your account, please contact your local branch.
Contact your local branch or our Customer Service Center at 866-616-6020 for personal loan, or home equity line of credit payoff information.
Many Ameris Bank branches have a notary on staff who can provide notary services to current account holders. Contact your local branch to set a notary appointment.
You can purchase tickets by visiting the Ameris Bank Amphitheatre page on LiveNation.com
On the Ameris Bank website, you will find everything you need to know about the Marathon, Half Marathon and 5K! Participants 65 and over and 13 and under receive a $10 discount. Enter the code below when registering online for your discount: youthsenior10. Sorry, there are absolutely no refunds.
You can register online by visiting Race Roster and submitting the online application. Additionally, you can register in person at any of our 1st Place Sports stores on our in-store computers with no processing fees.
You can find the concert schedule on the venue page.
A cashier's check, also known as an official check, is written from the bank's account instead of your own. These are considered more secure than a personal or business check since the funds are collected from you at the time of purchase and held by the bank to pay the check.
Cashiers checks are typically used for large purchases like vehicles and some real estate transactions.
Cashiers checks must be purchased by an account holder in-person, at a branch.
Cashier's Checks are available to current Ameris Bank accountholders. To purchase a Cashier's Check, please visit your local branch.
Ameris Bank's Swift Code: US Dollars: AERIUS33 Non-US Dollars: WFBIUS6WFFX
Yes! Ameris Bank offers several credit card options including a secured card. Apply online for the card that's right for you!
Consumers can log into online banking and click the "External Transfer" tab. If you haven't added an external transfer account, contact us at 866-616-6020.