Mortgage Customer Service Center

Ameris Bank Mortgage Services is committed to working with each of our customers to provide the highest level of service possible. We're here for the long haul and we thank you for your business. ​


Important Notice

If you received a “Notice of Servicing Transfer” letter from Ameris Bank Mortgage Services, please direct all servicing inquiries to the servicer to whom your mortgage has been transferred.

New Ameris Bank Mortgage Services Clients

If you recently closed your loan with Ameris Bank Mortgage and have not received a "Notice of Transfer" and your loan number begins with a 6 or 7, your loan will be serviced by Ameris Bank. If you have questions regarding your loan payment, please contact 888.596.2435 between 8:00 a.m.-5:00 p.m. ET, Monday through Friday, or by email at

Your closing package included temporary mortgage payment coupons to make a payment to Ameris Bank Mortgage. Please use these coupons or send checks payable to Ameris Bank Mortgage by mail to the address below. Please include your loan number on your check:

Attn: Mortgage Payment Processing
1800 Parkway Place, Suite 820
Marietta, GA 30067

Special note only for former Fidelity Bank Mortgage clients or clients transferred to Ameris Bank/Dovenmuehle Mortgage, Inc

This applies to loan numbers beginning with a 14 or 15, as you received a “Notice of Transfer”. If you have questions regarding your mortgage loan payment, please contact 855.249.8131 between 9:00 a.m.-6:00 p.m.ET, Monday through Friday. You can also establish online payments of your mortgage by visiting To setup online payments for the first time, please follow the registration process.

Seeking to refinance your Ameris Bank Mortgage?

Click here to contact your local Mortgage Banker.


Ameris Bank is a full-service financial institution serving customers in the Southeast and Mid-Atlantic, with locations in Alabama, Florida, Georgia, Maryland, North Carolina, South Carolina, Tennessee and Virginia.