(COVID-19) CORONAVIRUS UPDATE

We’re committed to your financial wellness, and to helping you stay healthy and informed. Visit this page to gather information about:

FIERCELY COMMITTED

It’s times like this we hope Ameris Bank’s commitment to you shines brighter than ever. We are determined to help keep our employees, customers, business partners and their families healthy and safe, while also ensuring everyone has easy and quick access to their accounts, money and financial support. We continue to be strongly committed to our business customers and their financial health because we know that local businesses are the heartbeat of our communities.

Thank you for continuing to trust in us. These are unprecedented times for our nation and our bank, but be assured Ameris Bank’s strength and stability will enable us to weather the storm, together.
 

YOUR BANKING LOCATION

We encourage our customers to bank as safely as possible. Our drive-thru locations are open, ready to serve your banking needs and our online and mobile banking allow you to bank from home. We’re working to reopen our branch lobbies to assist with transactions that require in-person visits. As soon as a reopening date is decided, we will share that information here. We will continue to monitor all jurisdictions and will keep this site updated with current information on branch reopening plans.

As always, the health and safety of our customers and team members is our priority. For this reason, when we reopen, we will ask all customers to wear face coverings when entering our branches and comply with social distancing practices. Remember, the safest way to conduct transactions will continue to be via drive-thru services, ATMs and online and mobile banking tools.

If you need to conduct business requiring physical access to a facility or access your safe deposit box, contact your branch to schedule an appointment.

 

Convenient Home Banking

Take advantage of all the self-service banking tools, so you can access accounts from the comfort of your home. Use Online Banking and Mobile Banking to check your balances, deposit checks, transfer funds and access E-Statements. Call our 24/7 Automated Telephone Banking line (866.616.6020, option 1) to check your balance, transfer funds and report a lost or stolen card. 

I NEED TO

How?

Get Cash

ATM and Drive-Thru

Deposit a Check

Mobile Banking, Some ATMs and Drive-Thru

Check My Balance

Mobile and Online Banking, Automated Telephone Banking (option 1), ATMs and Drive-Thru

Transfer Funds

Mobile and Online Banking, Automated Telephone Banking (option 1) and Drive-Thru

Get a New Debit Card

Drive-Thru or Call Local Branch

Make a Car Loan Payment

Visit autoloanpayment.amerisbank.com and Drive-Thru

Make a Commercial Loan Payment

Drive-Thru

Report Fraud

Call Local Branch or Customer Service at 866.616.6020

Report Lost or Stolen Debit Card

Call 800.236.2442

Report Lost or Stolen Credit Card

Call 877.334.0460, select option 2

Order Checks

Amerisbank.com/contactus

Get a Cashier’s Check

Drive-Thru

Send a Wire

Business Online Banking, Call Local Branch and Drive-Thru

 

Economic Impact Payment

As part of the CARES Act recently passed by Congress, you may receive an Economic Impact Payment in the coming weeks. The US Treasury Department and the Internal Revenue Service will begin distributing these payments to eligible individuals and households as early as April 15. Learn More.

 

Supporting You

These are difficult times, and we want to do what we can to alleviate your hardships and ease cash flow pressures you may be facing.

Auto Loans

  • If you need help making your auto loan payment because of the coronavirus crisis, we are offering auto loan payment postponements without deferment fees. If you are experiencing this hardship, please click here to submit your request. A representative will be in touch within seven business days. 

Home Loans

  • We are continuing to process and start home loan financing. Our mortgage bankers are ready to help you.

  • If you need help making your mortgage payment because of the coronavirus crisis, we are offering mortgage payment assistance, including 3-month forbearance plans.

  • Please call our mortgage servicing team at 855.249.8131 and share that you have been impacted by COVID-19 and a representative will assist you. You may also call our loss mitigation team directly at 866.397.5370 for immediate assistance.

  • You can also request assistance online by visiting https://loansolutioncenter.com. If you don’t already have an account, click register to establish an account and follow the prompts to find and confirm your loan. Once verified and logged in, navigate to the Assistance Center and click the link “request assistance with my mortgage.”

Home Equity Line of Credit (HELOC)

  • We are continuing to process and start HELOCs. Our bankers are ready to help you.
  • If you need assistance in making your loan payment because of the coronavirus crisis, we are offering payment deferrals and/or loan modifications. If you need this assistance, please click here to submit your request (a banker will contact you within seven business days) or contact your local banker directly.

Personal Loans

  • We are continuing to process and start personal loans. Our bankers are ready to help you.
  • If you need assistance in making your loan payment because of the coronavirus crisis, we are offering payment deferrals and/or loan modifications. If you need this assistance, please click here to submit your request (a banker will contact you within seven business days) or contact your local banker directly.

Business Loans

  • We are continuing to process and start commercial loans. Our bankers are ready to help you.

  • If you need assistance in making your loan payment because of the coronavirus crisis, we are offering payment deferrals and/or loan modifications. If you need this assistance, please contact your local business banker directly.

SBA Relief Programs

  • As an SBA-preferred lender, we’re working with the SBA to provide hardship relief assistance to businesses. You’re not alone in facing these difficult times.

  • Paycheck Protection Program (PPP): Provides federally-guaranteed loans, up to $10 million for eligible businesses, which can be partially forgivable, to encourage businesses to retain employees through the COVID-19 crisis. For more information, click here.

  • Economic Injury Disaster Loans (EIDL): Loans for operational expenses to keep your business functioning with rates capped at 3.75% for for-profit businesses and 2.75% for non-profits with loan amounts up to $2 million. For more information, click here.

  • Small Business Debt Relief-CARES Act: For some SBA loans, this program will provide immediate relief if you're having trouble meeting your obligations. The SBA will cover all loan payments on these SBA loans, including principal, interest and fees for six months. At this time, limited information about this program is available. We will keep our site updated as we learn more.

Individual Retirement Account (IRA) Relief

  • The 2020 IRA required minimum distribution has been waived. If you already made your 2020 distribution, you may return it within 60 calendar days of the 2020 distribution date. The distribution will be added back into your IRA as a rollover. If you have a distribution scheduled and prefer for it not to occur in 2020, please let us know and we will change the date to 2021. If you wish to stop your scheduled 2020 distribution, please complete this form and bring it to any Ameris Bank drive-thru location or mail to Ameris Bank, Attn: Deposit Operations IRA Cares Act, PO Box 105075, Atlanta, GA 30348-5075.
  • The 2019 IRA contribution deadline has been extended to July 15, 2020.
  • Individuals, their spouses and/or dependents, diagnosed with SARS-CoV or COVID-19 and/or those who have experienced financial hardship as a result of the pandemic qualify for special IRA distribution relief, and can withdraw up to $100,000 from their IRA and are exempt from the 10% early withdrawal penalty. If you wish to make a withdrawal, please visit any Ameris Bank drive-thru location.
     

 

ADVICE AND GUIDANCE 

This is an ever-evolving crisis that seems to change day by day. You may need advice and guidance now or in the future. Rest assured, regardless of when you need us, Ameris Bank has the resources to help you make the most informed decisions.

  • Beware of Fraud Attempts: Fraudsters may attempt to call or send you emails posing to provide information or alerts about the coronavirus, but it is a social engineering attack. Read More.

  • Look Out For the Latest COVID Scam, Unemployment Fraud. According to the U.S. Secret Service, a well-organized crime ring is committing large-scale fraud against state unemployment insurance programs. Read More.

  • Financial Management Tool: Use our financial management tool, from within online and mobile banking, to track your spending and adjust your budget. Learn More.

  • FDIC Coverage: As always, we want you to feel confident that your money is protected. Your Ameris Bank deposit accounts are protected up to $250,000 per depositor. Read more at FDIC.gov.

Visit our financial advice site or the Lion’s Share blog for additional resources such as how to budget, managing your finances after a job loss, managing your debt, strategies on how to promote business while social distancing, and more.
 

Supporting Our Employee Family

We are doing everything we can to support the health and safety of our employees and their families.

  • Implementing social distancing and asking employees to work remotely if they can.

  • All workspaces are being routinely and frequently cleaned and disinfected, and hand sanitizer is continuously made available and being used.

  • All corporate domestic and international business travel is no longer occurring.

  • All trainings and meetings are held virtually. 

  • For any teammate personally impacted by COVID-19, we are providing support through paid time off and flexible family care benefits.